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Zipchat indexes a snapshot of your GitHub repository at connection time. Your AI gets read access to source code, pull request descriptions, issue text, and inline documentation. Every question about your codebase gets a specific answer drawn from your actual files, not a generic reply.
Read-only access · Revocable any time · GDPR-compliant
Security questions come first, so here are the accurate answers before anything else.
Zipchat cannot push, commit, or modify any repo content. No write permissions are requested or used.
You authorize specific repos at connection time, not your entire GitHub account. Any repo you do not select stays invisible to Zipchat.
Remove the Zipchat GitHub App from your GitHub settings at any time. Access is cut immediately for all connected repos.
Indexed code is stored in an isolated sandbox environment (E2B). It is not shared across customers and is not used to train models.
Customer data is handled in line with GDPR. Zipchat is certified under the EU-U.S., UK, and Swiss-U.S. Data Privacy Frameworks.
Zipchat does not hold SOC 2 certification at this time.
Three steps from your Zipchat dashboard to a code-aware AI.
Open the Integrations section in your Zipchat dashboard and select GitHub from the available connectors.
Zipchat requests read-only access. You choose which repositories to connect, public or private. Any repo you do not select is never accessed.
Zipchat downloads a snapshot of each selected repo and indexes the contents. This takes a few minutes depending on repo size. Once indexing completes, the AI can answer questions using your actual code.
To reflect new code changes, disconnect the repo and reconnect from the Integrations dashboard. Zipchat will index a fresh snapshot of the current default branch.
A developer asks: "Why is my API call returning a 403?" The AI looks up the actual error-handling logic in your codebase and gives a specific answer tied to the relevant files, not a generic troubleshooting checklist. Support tickets that would otherwise require an engineer get resolved from chat. See ticket deflection use cases.
New engineers ask the AI questions about the codebase instead of pulling senior engineers off tasks. "How does the auth middleware handle token refresh?" gets a real answer with references to the relevant files. Onboarding time drops and institutional knowledge stops living only in senior engineers' heads. See internal knowledge base use cases.
Prospects on your docs site ask code-level questions about integration depth, API behavior, or implementation patterns. The AI answers with references to actual code paths rather than generic marketing language. Buyers get answers faster and sales engineers spend time on deals, not documentation. See technical pre-sales use cases.
Zipchat indexes a snapshot of your repo at connection time. There is no automatic re-sync when you push new code. To update the AI's knowledge of your codebase, reconnect the repo from the Integrations dashboard.
For teams with frequent deploys, the recommended pattern is to reconnect after major releases or architectural changes rather than after every commit.
The GitHub integration is available on all Zipchat Code plans. See pricing.
Yes. When you install the GitHub App and authorize repos, you select which repos to include. Private repos are supported with the same read-only access model as public repos.
Zipchat indexes a snapshot of the default branch (typically main or master) at the time of connection. Non-default branches are not included in the snapshot.
Yes. If you connect a monorepo, Zipchat indexes all source files within it. For very large monorepos, indexing may take longer. The AI can reference any file within the indexed repo, regardless of directory depth.
Zipchat does not have access to files excluded from the repo (for example, files listed in .gitignore). Source files are indexed as-is from the repo archive. We recommend ensuring secrets are stored in environment variables or a secret management tool, not committed to the codebase.
Not currently. Zipchat connects to repositories on github.com only. GitHub Enterprise Server (self-hosted) is not supported at this time.
Reconnect the repo from the Integrations dashboard. Zipchat will index a fresh snapshot of the current default branch. There is no automatic re-sync on code push.
Go to your GitHub account settings under Applications and remove the Zipchat GitHub App. This immediately terminates Zipchat's access to all connected repos.
Yes. You can authorize the Zipchat GitHub App at the organization level and select specific repos within that organization.
