Reduce costs & complexity by automating support

Leverage advanced generative AI to provide instant, 24/7, multilingual customer support while reducing operational costs.

Zipchat's AI support system transforms customer service by offering instant, [.highlight]24/7 assistance in multiple languages. [.highlight]

With advanced AI, Zipchat handles various customer inquiries quickly and accurately, boosting satisfaction and cutting costs by reducing the need for large support teams.

Our AI constantly learns and improves, ensuring your customers get the best service. Whether answering questions, solving problems, or guiding customers, [.highlight]Zipchat is your go-to partner for outstanding customer experiences.[.highlight]

24/7 Availability

Provide continuous customer support at any time of day, ensuring no query goes unanswered.

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Cost Reduction

Significantly lower operational costs by reducing the need for large human support teams.

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Multilingual Support

Offer support in multiple languages, catering to a diverse global customer base without language barriers.

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Instant Responses

Deliver prompt and accurate answers to customer inquiries, enhancing user satisfaction and experience.

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Scalability

Easily handle a high volume of customer interactions simultaneously, especially during peak times.

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Customer Satisfaction

Improve customer satisfaction with quick, efficient, and accurate support that meets their needs promptly.

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Proactive Chat

Engages visitors based on their behavior on your site, reducing cart abandonment and boosting sales.

Product Recommendations

Suggests products based on the needs of the customers, increasing cross-selling and upselling opportunities.

24/7 Multilingual Support

Provides constant support to customers, ensuring immediate responses and high satisfaction in more than 95 languages.

Integrates With Your Ticketing Platform

Connect it to your support inbox to create support tickets inside Gorgias, Zendesk, and other support platforms when human intervention is needed.

Lead Generation

Captures visitor information through interactive chats, sync them with Klaviyo like platforms and start followup marketing sequences.

Create Marketing Flows

Train your AI to follow specific conversation flows in order to close sales more effectively.

Conversation & Sales Monitoring

Tracks chat interactions in real-time, providing insights into customer behavior and common queries to improve service.

Conversation Analysis

Learn what your users are talking about, letting the AI provide you with detailed analysis and recommendations.

Personalized Interactions

Each conversation is unique, based on user behavior, style and needs, improving satisfaction and relevance.

Content Navigation

Guides users to relevant information, enhancing website navigation and user experience.

Knowledge Base Integration

Automatically pulls information from various sources to answer customer queries accurately, reducing the need for manual updates.

Sync with any CMS

Integrates with content management systems like Shopify and WooCommerce to ensure consistent and up-to-date product information.

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