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See how our clients are using Zipchat and the awesome benefits it's bringing to their businesses!
Zipchat ships with a library of ready-to-use capabilities. No setup required. Browse by use case and click any card to see it in action.
No credit card required · Setup in 2 minutes
The AI handles sales, support, and marketing conversations automatically, with dedicated intelligence for each specific task. Every capability connects directly to your Shopify store or product catalog and activates without any manual configuration.
Let the AI Agent recommend 2-3 similar in-stock alternatives when products are unavailable, with optional discount incentives to recover potential lost sales.
Let the AI Agent recommend products through natural conversation, understanding complex requirements and asking qualifying questions to match shoppers with perfect items.
Automatically recommend the perfect size by asking customers qualifying questions and matching their measurements to your sizing charts.
Create unique, single-use Shopify discount codes on demand during conversations based on your rules for negotiation and discount triggers.
Let the AI Agent proactively engage browsing customers with context-aware messages triggered by hesitation signals, converting passive browsers into active buyers.
Proactively ask 2-3 qualifying questions to understand customer needs and recommend the perfect product across all channels.
Automatically convert order fulfillment stages into accurate delivery dates based on your shipping policies and courier timelines.
Instantly answer any FAQ question by pulling from your knowledge base and adapting the response to each customer's specific context.
Instantly resolve "where is my order" inquiries by automatically pulling live order status, tracking numbers, and courier details from Shopify.
Let the AI Agent explain customers your policies, guiding them through subscription changes, cancellations and billing, based on your documented policies.
Let the AI Agent answer any brand question by training it on your complete knowledge base, custom prompts, and corrections that improve responses over time.
Seamlessly transfer conversations from AI to human agents when needed, with live chat takeover or ticketing system integration.
Let the AI Agent explain international duties, customs fees, and tax obligations to customers by country, using your uploaded shipping policies and offering a coupon when appropriate.
Let the AI Agent resolve late delivery complaints by checking order notes, providing carrier information, and offering compensation coupons based on your policies.
Automatically detect and respond in any customer's language while maintaining your brand tone across all conversations.
Let the AI Agent guide customers through your refund process, verify eligibility by checking order data, collect necessary information, and escalate the information to the human team.
Provide 24/7 multilingual customer support on WhatsApp with AI that handles 90% of inquiries and converts support into sales.
Let the AI Agent collect customer information through conversational questions, then forward complete responses to your team or automation inbox.
Generate QR codes to collect WhatsApp subscribers at physical locations, events, and offline marketing campaigns with incentive offers.
AI agent that answers ingredient safety, allergen, and compliance questions by searching your uploaded product formulation documentation.
Automatically confirm if products work together by checking compatibility matrices in your knowledge base before customers buy.
AI agent that answers fabric composition, material quality, and care instruction questions by searching your uploaded product documentation.
Zipchat connects to your live codebase and answers technical questions for support, pre-sales, and internal teams without hallucinations. Each capability draws from your actual documentation and product logic, not generic training data.
Ground every AI response in your current production codebase to eliminate hallucinations and ensure answers reflect the exact state of your product.
Search your live codebase with natural language to find exact functions, configurations, and implementations when customers ask how something works.
Intercept common technical questions before they reach engineering by routing them to AI answers grounded in your actual product documentation.
Automatically answer repetitive support tickets by searching your documentation, so your team handles only complex cases that truly need a human.
Let support agents and customers search your entire codebase and documentation with plain English questions and get accurate, cited answers instantly.
Give your support and sales teams instant access to internal docs, runbooks, and product knowledge through a conversational AI that always stays current.
Walk new customers through setup, configuration, and initial use cases with an AI that knows your product's exact capabilities and limitations.
Equip prospects with accurate technical answers during evaluation by connecting your AI to live product documentation and architecture docs.
