Connect Zipchat to your stack

Native installs for the major ecommerce platforms, code-aware integrations for GitHub and GitLab, and custom integrations via API or webhook for anything else.

Start free trial Book a demo

7-day free trial · Setup in minutes

4.8 on

One-click installs Real-time data sync Custom via API or webhook

Ecommerce integrations

Native installs for the major ecommerce platforms. Catalog, orders, and customer data sync without manual setup. The AI starts answering on your storefront within minutes.

Ecommerce platforms

Shopify

One-click install. Auto-syncs catalog, orders, and customer data.

See in action

Ecommerce platforms

WooCommerce

Native plugin with full WordPress and WooCommerce data sync.

See in action

Ecommerce platforms

BigCommerce

Embedded app with stencil theme support and Storefront API access.

See in action

Ecommerce platforms

Magento

Direct integration with Magento 2 catalog, orders, and customer accounts.

See in action

Ecommerce platforms

PrestaShop

Module install with automated product feed and order sync.

See in action

Ecommerce platforms

Wix

Native app with Wix eCommerce catalog and CRM data sync.

See in action

SaaS and software integrations

Connect Zipchat Code to your Git provider. The AI clones your repository into an isolated sandbox, indexes source code and README files, and answers technical support questions on website chat and email. Always current with your latest release.

Code repositories

GitHub

Index source code, pull requests, and issues. Public or private repos.

See in action

Code repositories

GitLab

GitLab.com or self-hosted GitLab. Index source, merge requests, and issues.

See in action

Don't see your platform?

Zipchat connects to anything via API or webhook. Headless storefronts, custom builds, B2B portals, marketplaces, Bitbucket, and proprietary platforms all integrate the same way. Bring your data sources, catalog, orders, customer profiles, knowledge bases, ticketing systems, and the AI agent works across them.

Talk to us about your stack

Integrations FAQ

How long does integration take?

Native ecommerce integrations install in under one minute on all six supported platforms. The Zipchat widget renders on your storefront immediately after the install completes, and the AI starts indexing your catalog within a few minutes. Code integrations on GitHub and GitLab connect via access token in under five minutes; the codebase is cloned into an isolated E2B sandbox and indexed in the background. Full configuration of brand tone, escalation rules, proactive triggers, and channel pairing typically takes 2 to 4 hours.

What data does Zipchat need access to?

On ecommerce platforms, Zipchat reads your product catalog, customer records, order data, and policy pages directly from your platform of choice via its official API. On Git providers, it clones your repository (with read-only scope) and indexes source code, README files, and configuration files. It never copies platform data into a separate database. Every query runs in real time against the source system. For custom integrations, you pick which data sources to expose and the AI agent works across them.

Do you support self-hosted GitLab?

Yes. For GitLab.com, connect with a personal access token. For self-hosted GitLab, provide your instance URL along with a personal access token. Zipchat connects to self-hosted GitLab the same way it connects to GitLab.com. Enterprise teams running their own GitLab instance get the same code-aware AI as cloud users.

Does Zipchat support multi-store and multi-repo setups?

Yes. Zipchat handles multi-store, multi-region, and multi-brand setups on every supported ecommerce platform, and multi-repo setups on Git providers. Each store or repo can run its own knowledge base, brand tone, and channel mix while sharing operational settings at the org level. Shopify Plus, WooCommerce multisite, BigCommerce Enterprise, Magento Commerce, headless storefronts, and GitHub/GitLab organisations are all supported.

Can we use Zipchat with a headless storefront?

Yes. Headless storefronts use the same Admin API connection plus a JavaScript snippet for the front-end widget. The AI gets full catalog and order awareness because the connection runs at the Admin layer, not the storefront layer. Hydrogen, Next.js Commerce, custom React storefronts, and any front-end that consumes a Storefront API are all supported.

What are the security and data residency options?

Customer data is encrypted in transit and at rest. EU and US data residency are both available on request. Code integrations clone your repository into an isolated, ephemeral E2B sandbox that is not shared with other customers and not used to train any AI model. Custom integrations can run inside your VPC for stricter compliance requirements. PII redaction, audit logs, and SSO are available on Enterprise plans.

Do you offer custom integrations for non-listed platforms?

Yes. Zipchat connects to anything via API or webhook. Custom platforms, headless builds, B2B portals, marketplaces, proprietary commerce systems, and Bitbucket are all supported. The Zipchat solutions team scopes the integration with you, defines the data sources and Custom Tools, and ships a working setup in 1 to 4 weeks depending on complexity.