Zipchat for WooCommerce

AI chatbot and live chat for WooCommerce

Install the Zipchat plugin for WordPress, then answer WooCommerce shoppers in live chat, in their own language.

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Example conversation · order tracking with a ready-made Agentic Skill

Zipchat and WooCommerce logos side by side

How does Zipchat work on WooCommerce?

Zipchat is the AI agent for the whole ecommerce customer journey. On WooCommerce it runs from the Zipchat WordPress plugin, answers from your products and pages, and tracks orders and creates coupons with ready-made Agentic Skills.

First-party Zipchat plugin for WordPress
Ready-made skill for WooCommerce order tracking
Ready-made skill for WooCommerce coupons
Purchase tracking and customer identification

Install Zipchat on WooCommerce in 3 steps

Add the plugin

Install the Zipchat plugin from your WordPress admin and connect it.
Add the WooCommerce skills

Install the order tracking and coupon templates, then add your API keys.
Go live

Turn on your channels. Live in under 30 minutes.

What Zipchat does on WooCommerce

Product answers

Answers from your product pages and policies, in the language each shopper writes in.

Order tracking

The WooCommerce order tracking skill reads the real status to answer "Where is my order?"

Coupons

The WooCommerce coupon skill creates coupons within the rules and permissions you set.

Every channel

WhatsApp, Instagram, Messenger and email connect to the same agent.

Good to know

Order tracking and coupons run through ready-made Agentic Skills, not the Shopify built-in tools.
Returns and order edits need an Agentic Skill connected to your returns tool.
Add to cart in the chat is available on Shopify only.

Zipchat on WooCommerce and on Shopify

The same agent, with a different way to reach orders and coupons.

Zipchat on WooCommerce and on Shopify
Capability	WooCommerce	Shopify
Install	WordPress plugin	App Store app
Order status in chat	Ready-made skill	Built in
Discount codes	Ready-made skill	Built in
Add to cart in chat	No	Yes, opt-in

FAQ

WooCommerce chatbot FAQ

Is there a Zipchat plugin for WordPress?

Yes. Zipchat has a first-party WordPress plugin. It adds the chat widget, purchase tracking and customer identification to your WooCommerce store.

Can Zipchat track WooCommerce orders?

Yes, with the ready-made WooCommerce order tracking skill. You install the template and add your API keys, which are stored encrypted, and the agent answers with the real status.

Can Zipchat create WooCommerce coupons?

Yes, with the ready-made WooCommerce coupon skill. It works within the rules and permissions you give it.

How long does WooCommerce setup take?

Zipchat is live in under 30 minutes. Zipchat's in-app support agent helps you add the skills.

Which languages does Zipchat speak?

Any language. The agent replies in the language each shopper writes in, with no setup. The widget's own texts, such as the welcome message, are translated in Localisations.

What does Zipchat cost on WooCommerce?

Plans start from $64/month, billed annually, with a 7-day free trial.