Ecommerce
Glossary

Contextual Understanding

Ad Viewability

AI Chatbot

AI Model Training

AI Training Data

Ads Click-Through-Rate (CTR)

AI-Powered Search

Affiliate Sales

Ads Cost-Per-Click (CPC)

Audience Growth Rate

Average Handle Time

Average Order Value AOV

Average Time On Page

Average Page Loading Time

Average Revenue Per Deal

Brand Awareness

Backlink Quality

Bot Analytics

Bounce Rate

Brand Equity

Chatbot training

Campaign Attribution

Cart Abandonment Rate

Churn Rate

Click-Through Rate (CTR)

Click-Through Rate On Web Pages

Comments on Social Media

Conversational Data

Competitive Positioning

Contact Center AI

Content Engagement

Content Reach

Conversational AI

Conversational Interfaces

Conversion Funnel Efficiency

Conversion Per Impression

Conversion Rate

Cost Per Acquisition (CPA)

Cost Per Acquisition By Channel

Cost Per Engagement

Cost Per Lead

Cost Per Click (CPC)

Customer Effort Score

Cross-Platform Support

Cross-Sell Ratio

Customer Data Privacy

Customer Acquisition Cost (CAC)

Customer Engagement Level

Customer Feedback Analysis

Customer Experience

Customer Health Score

Customer Journey Mapping

Customer Relationship Management (CRM)

Customer Lifetime Value (CLV)

Customer Retention

Customer Satisfaction Score (CSAT)

Customer Service Chatbot

Customer Success Management

Customer Support Automation

Domain Authority

Engagement Rate

Deflection Rate

Escalation Management

Event Tracking

Download Counts

Email Open Rate

Keyword Performance

FAQ Automation

Feedback Loop

First Contact Resolution

Funnel Drop-Off Rate

Helpdesk Automation

Impressions

Influencer Campaign Effectiveness

In-App Support

Intent Recognition

Knowledge Management

Leads

Lead To Close Ratio

Machine Learning

Lifetime Value To Customer Acquisition Cost Ratio (LTV:CAC)

Market Penetration

Net Promoter Score (NPS)

Natural Language Processing

Mobile Traffic Percentage

Multilingual Support

Newsletter Sign-Ups

Offline Conversions Tracking

Non-Organic Traffic

Page Views

Omnichannel Support

Organic Traffic

Page Authority

Page Authority

Proactive Support

Pages Per Visit

Pay Per Click

Profit Margin Per Customer

Product Adoption Rate

Reactive Support