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Our AI-powered chat answers immediately to any question and pro-actively converts visitors into buyers, exactly when they are more willing to buy.
Try ZipChat For FREE
AI makes sure your visitors always have an answer fast. AI hates to waste people's time.
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AI will automate your customers' interactions, working seamlessly with your tech stack while saving you money on support.
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“53% of American adults shopping online will give up buying something if they can't get a fast answer to their questions. Also, 73% think the best thing a company can do for good customer service online is to respect their time.”
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It's like an interactive FAQ that's super knowledgeable about your store/website. Loving it so far. I am hopeful they will bring on more features as it is pretty basic at the moment, but honestly it works and is so nice to not have to have someone sitting on chat all day answering the same questions or worrying they will miss questions.
We were looking to hire 2 persons to reply to customers in live on our website. We would need to install a chat app + hire at least 2 persons + constantly train them.A month later, we found this app and decided to give it a try. We installed the app and without doing anything it, it was already so accurate in its replies!Then within one day of training the bot through the corrections, it was replying perfectly to customers, improving our conversion rate but also our AOV.
Zipchat however is beautifully built, well integrated and well trained on our content. It's easy to use out the box, knows your products and can speak to questions - anything it can't answer it forwards on to our help team. Couldn't be happier and their team is attentive, interested and helpful. HIGHLY RECOMMEND.
It takes a little bit time to train the the 'robot', but after that it answers accurate and fast. We ship worldwide and we are not able to answer questions around the clock to meet the time differences. With the app the amount of e-mails we receive has drastically decreased.Another big plus is the customer service! This app is an absolute MUST.
Answers questions much more quickly and accurately than my human help can. In addition to the store itself, we added all of our product websites to the knowledge base and the chat bot gets the answer correct - with amazingly professional and friendly language that makes our customers feel valued - every single time.
On recherchait un chat en ligne pour notre boutique e-commerce sans que cela nous rajoute du travail et c'est exactement ce que fait Zipchat ! Grâce à l'entraînement, il répond exactement comme on le ferait ! Michael, le fondateur, est vraiment très présent pour répondre à toutes nos interrogations, on se sent accompagné !
On recherchait un chat en ligne pour notre boutique e-commerce sans que cela nous rajoute du travail et c'est exactement ce que fait Zipchat ! Grâce à l'entraînement, il répond exactement comme on le ferait ! Michael, le fondateur, est vraiment très présent pour répondre à toutes nos interrogations, on se sent accompagné !
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“While the software is great at selling, it also helps incredibly when it come to customer support. We have hundreds of support conversations handled every day, which is great.”
